Choose a certified diamond, select your preferred setting, metal, and ring size, and complete your purchase securely online. Custom and made-to-order rings typically require approximately 20 business days for production before shipping.

Yes. Certified diamonds are accompanied by the applicable GIA or IGI grading report, as shown in the product details. The grading report provides the diamond’s official specifications, including carat weight, color, clarity, and measurements.

Natural diamonds form in the earth over billions of years, while lab-grown diamonds are created in a controlled laboratory environment. Both are real diamonds with the same crystal structure and similar optical and physical properties. The primary differences are their origin, rarity, price, and long-term market value. Each certified diamond’s origin is clearly identified in its GIA or IGI grading report.

AG Diamonds Boutique operates primarily online. Local pickup and in-person appointments in the Boston area may be available by prior arrangement and written confirmation. Please contact us before visiting.

Yes. We currently ship throughout the United States. Free insured U.S. shipping is available on orders of $200 or more. Shipping charges for orders under $200 are calculated at checkout.

Most eligible loose diamond orders are processed within 1–3 business days after availability, payment, and quality inspection are confirmed. Custom and made-to-order rings typically require approximately 20 business days for production before shipping. Tracking information will be emailed once your order has shipped.

Delivery time depends on the destination and shipping service. Estimated transit time begins after your order has been processed and shipped. Carrier delivery estimates are not guaranteed.

A signature may be required for certain high-value orders to help protect your shipment.

We may ship through UPS, USPS, or another insured carrier depending on the order, destination, and service availability. The selected carrier and tracking details will be provided after shipment.

Contact us immediately at support@agdiamondsboutique.com. Please retain all packaging, shipping labels, photographs, and related documentation while we review the issue with the shipping carrier.

Eligible loose diamonds may be returned within 14 days of delivery, subject to the conditions stated in our Return & Refund Policy. Custom, made-to-order, resized, engraved, or altered jewelry is final sale once production or setting work has begun.

Contact us at support@agdiamondsboutique.com within the applicable return period. Please do not send an item back without first receiving return authorization, the correct return address, and shipping instructions.

For eligible U.S. returns, we may provide one prepaid return shipping label per customer within a 90-day period. Additional eligible returns during the same period may be subject to a $50 restocking fee and return shipping charges. Return authorization is required before sending any item back.